Terms of service

Terms of Service

Last updated: June 2026

Welcome to YARRAME! By shopping with us at www.yarrame.com, you agree to the following terms. Please take a moment to read them — they're written to be clear and fair for everyone.

1. About YARRAME

YARRAME is an online retail store bringing you quality products delivered to your door across Australia. For any questions or support, reach us anytime at hello@yarrame.com — we're happy to help.

2. Who Can Shop With Us

By using our website and placing an order, you confirm that you are:

  • At least 18 years of age, or shopping with the consent of a parent or guardian.
  • Providing accurate and complete information during checkout.

3. Our Products

We take pride in curating products we believe you'll love. A few things to keep in mind:

  • Product images are as accurate as possible, but colours and appearances may vary slightly due to screen settings.
  • We do our best to keep descriptions accurate, but minor errors may occasionally occur.
  • Product availability can change without notice. If an item becomes unavailable after your order, we'll notify you promptly and offer a full refund.

4. Pricing & Payment

  • All prices are in Australian Dollars (AUD).
  • The price shown at checkout is the price you pay — no hidden fees.
  • Payments are processed securely through Cashfree and Stripe. We never store your full card details.
  • In the rare event of a pricing error, we'll contact you before processing your order and give you the option to proceed at the correct price or cancel for a full refund.

5. Placing an Order

  • Adding items to your cart is not a confirmed purchase. Your order is confirmed only when you receive an order confirmation email from us.
  • We reserve the right to cancel orders in cases of suspected fraud, pricing errors, or stock issues. If this happens, you'll receive a full refund with no hassle.

6. Shipping & Delivery

  • We deliver to addresses across Australia.
  • Estimated delivery times are shown at checkout and are guides only — occasional delays due to carriers or customs are outside our control.
  • Once your order is handed to our shipping partner, the risk of loss passes to the carrier. If your order is lost or damaged in transit, contact us at hello@yarrame.com and we'll work to make it right.

7. Returns & Refunds

We want you to be happy with every purchase. If something isn't right, our Return and Refund Policy has you covered — view it at www.yarrame.com/policies/refund-policy.

Your rights under the Australian Consumer Law always apply, regardless of our store policy.

8. Your Australian Consumer Law Rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law (Competition and Consumer Act 2010). You are entitled to:

  • A replacement or refund for a major failure.
  • Compensation for any other reasonably foreseeable loss or damage.
  • Having goods repaired or replaced if they fail to be of acceptable quality (where the failure is not a major failure).

Nothing in these Terms limits or excludes these rights.

9. Our Liability

To the extent permitted by law, YARRAME's liability is limited to the value of the product(s) you purchased. We are not liable for indirect, incidental, or consequential losses arising from your use of our website or products.

10. Your Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy — view it at www.yarrame.com/policies/privacy-policy and the Australian Privacy Act 1988.

11. Intellectual Property

All content on our website — including our logo, images, text, and design — belongs to YARRAME. Please don't reproduce or use our content without written permission.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted here with a new "Last updated" date. Continuing to use our website after changes means you accept the updated terms.

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be handled under Australian jurisdiction.

14. Get in Touch

We're always here to help. If you have any questions about these Terms, reach out to us at:

YARRAME 📧 hello@yarrame.com 🌐 www.yarrame.com